Privacy Policy
At Vita Deluxe, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.
Information We Collect
When you browse our store, place an order, or contact us, we may collect:
- Contact details: name, email address, phone number, shipping and billing address
- Order details: products purchased, order history, and delivery information
- Payment details: processed securely by our payment providers (we do not store full card details)
- Device and browsing data: IP address, browser type, pages viewed, and interactions for site performance and security
How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support and respond to enquiries
- Send order updates and important service messages
- Improve our website experience, product offering, and store performance
- Prevent fraud and protect our customers and business
- Send marketing emails (only if you opt in — you can unsubscribe anytime)
Cookies & Analytics
We use cookies and similar technologies to keep our website running smoothly, remember preferences, and understand how visitors use our site. This helps us improve performance and deliver a more refined shopping experience.
You can disable cookies in your browser settings, however some features of the site may not function as intended.
Sharing Your Information
We only share personal information when necessary to operate our store and deliver your order. This may include trusted third parties such as:
- Payment processors (for secure payment handling)
- Shipping and logistics partners (to deliver your items)
- Service providers that support our website and store operations
We do not sell your personal information.
Data Security
We take reasonable steps to protect your information using secure systems and trusted providers. While no method of transmission is 100% secure, we work to ensure your data is handled responsibly and safely.
Your Rights
You may request access to, correction of, or deletion of your personal information where applicable. You can also opt out of marketing communications at any time by using the unsubscribe link in our emails.
Retention
We retain order and account information for as long as needed for business, legal, and tax purposes, unless you request deletion where applicable.
Contact Us
If you have any questions about this Privacy Policy or your personal information, contact us via our website contact page.
Last updated: January 2026